FAQs Archive

Q: Which solutions does the ViaSyst audit management software provide for remote auditing?

ViaSyst is committed since years to develop and offer as a SaaS, in complement to available telco software, IT tools supporting CBs for managing remote auditing through shared accesses and modules between CB and client company, e.g. self-assessment checklist with evidence attachment editable by the client, secured data exchange and storing (no emails), data monitoring and alert system, online non-conformity manager, maturity profile & KPIs for risk-based audit approach.

Q: Which audit types can be managed by the ViaSyst audit management software?

The ViaSyst audit management software fits perfectly for: management system or product certification supplier audits internal audits

Q: Which (ISO) standards can be supported by the ViaSyst audit management software?

There are no limits on the number and type of requirements’ sets against which audits can be performed. The ViaSyst audit management software fits perfectly for: management system or product certification supplier audits internal audits Any combination of various audits is possible.

Q: Which customisation options are available with the ViaSyst audit management software?

customised audit report format (unlimited number with PREMIUM package) notifications settings user’s logo editable custom word format for report, certificate and contract APIs user’s specific instance with custom domain name and corporate identity.

Q: What are the advantages of using the ViaSyst audit management software?

Auditor: User-friendly platform Report edition: 1-2 h saved (data copied from previous audit) No data duplication (for reports directly submitted to clients) Combined audits on the platform: single finding writing Offline app for onsite auditing NC manager: NC completion follow-up interactive with clients E-mail alerts by any NC completion update Audit experience: automatically recorded Certification Body: Control of CB operations (planning, assignment, review, certification decision, …) Certified company’s folder transfer: single click Performance monitoring: statistics & benchmarking Back-up & archives: managed by server Certified company: Full & consistent report available at NC completion follow-up place Validation system (by auditor + CB), with tracking Added value: knowledge bases Benchmarking on maturity profile & KPIs

Q: How to generate substantial savings thanks the ViaSyst audit reporting platform?

Experience significant savings with the ViaSyst audit & CB management software. ViaSyst optimises processes , and workflows, generating cost reductions for both CB and auditor operations, frequently surpassing SaaS fees to provide an instant substantial return on investment. Read more

Q: Which is the best audit management software for an ISO certification body?

A good audit management software addressing CBs needs shall: be available on the cloud as a SaaS, be designed and managed by peers for CB managers and auditors, be interactive with the clients for sharing reports and managing NC completion, allow easy users’ assignment and strict access control, cover all CB audit reporting and operations. The ViaSyst audit management software ticks all these boxes – no benchmark does.

Q: Which are the main functionalities of the ViaSyst audit management software?

organisation profile auditor qualification, accesses, assignments & mandate offer & contract planning, audit programme & audit plan audit report checklist with various scoring options CAPA & NC management maturity profile audit review certificate editor performance monitoring dashboard & KPIs

Q: Who can access the audit report within the ViaSyst audit management software?

The following users have controlled access with login & password, under the CB Admin control: CB or Department Admin Sales manager reviewer – certification decision maker auditor (and Lead auditor) client organisation’s contact (under CB control) group or headquarter (if applicable)

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