Software features & functionalities

ViaSyst Audit Management Software

ViaSyst Audit Management Software

A. GENERAL FEATURES

  • Provide a dematerialised end-to-end solution, from application to certification, through contract, planning, report, audit review & invoicing data
  • Enhance efficiency and simplify CB officers’ and auditors’ daily life
  • Ensure compliance with ISO requirements
  • Control and streamline interactivity and communication with the client
  • Get rid of emails, files, and servers, and replace files by exploitable data
  • Avoid redundancy and errors of inputs, printing and proliferation of documents
  • Store and share the information at the direct place of use
  • Pilot and control the workflows and processes thanks appropriate data processing, alerts and warnings
  • Support business growth by saving and optimising internal resources
  • Generate substantial savings and benefits
  • Provide performance monitoring report and BI capability features
  • Maintain an affordable balance of costs for small and medium CBs

  • Adaptation of the system to CB processes without customizations
  • SaaS, available on any device
  • Supports multiple & combined standards natively
  • Supports proprietary standards
  • Easy to use across different programs and services
  • Implements any custom report format
  • Unlimited scoring options

  • Single 100% dematerialised system, nothing manual
  • Support for accreditation, quality & security inspections
  • Planning & scheduling alerts
  • Checks automatically for report consistency
  • Significantly saves staff & auditors time
  • Gets rid of files & emails management, and paper costs
  • Meets ISO 17021 or 17065 requirements by minimizing human error
  • Closed feedback loops, interactive with clients

Interactive customer portal allowing:

  • Customer registration with headquarters and sites
  • Communication, share of audit programme & plan
  • Self-assessment
  • Upload documents
  • Manage CAPA / NC completion
  • Download certificates and audit reports

  •  access through secured login codes on any browser – interactive access with clients
  • no license, no device specific installation, no version update to purchase
  • pay by use (i.e. yearly fees for CB application & certificates)

Certification and accreditation management

B. END-TO-END CB SOLUTION

  • Client application (online)
  • Generating quote & Offer
  • Contract proposal & review
  • Contract approval by the applicant

  • Access right management (login, assigned organisations)
  • Qualification for standards & scopes
  • Dates scopes granted or withdrawn
  • Qualification / witnessing / maintenance evidence attachments and archive
  • Shared between CB Admin and auditor
  • View / search module for qualified auditors

  • Efficiency & time saving in planning and scheduling
  • Flexible scheduling capabilities, with map and calendar view
  • Entire certification cycle (certification, surveillance 1 & 2, recertification)
  • Targeted or confirmed dates
  • Monitoring of progress according to planning
  • Flags for due audits and audit planning
  • Auditor qualification match control
  • Shared between CB Admin and auditor
  • Auditor program

Auditor assignment:

  • Auditor qualification (scopes per standard)
  • Auditor qualification match control
  • Audit team assignment & changes

Audit plan & preparation:

  • Audit plan per process, shared with the client
  • Message box & file exchange interactive with the client
  • Check-lists editable by client for information gathering & remote auditing

Auditing App:

  • Offline reporting App for note taking with vocal recognition and pictures
  • Easy intuitive navigation
  • Direct findings edition and grading
  • Closing meeting preparation by sorting out findings
  • Data synchronisation with the database by return to connection

CB customised & branded report format:

  • CB specific customised & branded report format & fields
  • Applicable to any audit / inspection services
  • Detailed audit / inspection trail for all activities
  • User-friendly platform adding professionalism to your reports
  • Ensuring consistency & traceability of the audits / inspections

Online or offline report editing:

  • Direct editing by the auditor, shared with reviewer
  • Online and offline reporting
  • Easy documents management as per ISO 17021 / 17065
  • Offline auditing App for onsite auditing
  • Creating audit checklist with scoring and score totals
  • Control of report consistency through mandatory fields checks & alerts
  • Control of data consistency through fields format, checks & alerts

CB branded pdf reports (shared with the client):

  • Audit report
  • Checklist
  • Findings report

Report validation & Certification decision:

  • Report evaluation & review after the audit by assigned reviewer(s)
  • Certification decision & status history tracked on the platform
  • Issuance of certificates by authorised users
  • Report locked after validation by reviewer
  • Custom Audit Review module, with CB’s own checklist

Certificates:

  • List of certificates & certificate status
  • Certificate list, sortable by expiry / due renewal date
  • Management of certificates (validity period)
  • Public certificate list to integrate on CB’s website for certificate validity check
  • Editable custom word certificate format

NC completion management:

  • Report & findings accessible in view to the client (with login codes)
  • Cause analysis, action plan & corrective action editable by client
  • Automatic notifications for completion deadlines
  • Notifications & interactive validation between auditor & client
  • Centralised monitoring of NC completion & closure
  • Review client files, status and records.

  • API for sharing invoicing data with any accountancy software
  • Invoicing data extracted from contract, auditor mandate and costs

C. DATA AVAILABILITY, PROCESSING & TRANSFER

  • Dashboard for overall visibility of audits
  • Real time performance monitoring, at CB or auditor level
  • Trigger for action at CB management level

Looking for folders or files and sending emails belongs to the past. On the ViaSyst platform, all audit, certificate and report related data are 100% available for analysis, for you as CB, but also for your clients and for your accreditation audits through CSV, KPIs.

  • Excel downloads on organisations, audits, findings, certificates & auditors qualification
  • Tailored data processing for statistics, KPIs, performance monitoring & risk based auditing
  • Business Intelligence reporting (audit performance, trends, KPIs, etc.)
  • APIs with CRM and accounting software

  • APIs to connect your CRM or accounting software
  • API with the IAF CertSearch database
  • APIs with scheme owners’ databases

Quality management system (QMS) software

Audit Management Software trusted by small and medium pragmatic, added value oriented and demanding CBs, ABs and Scheme owners

Audit Management Software CB
Audit Management Software CB
SaaS (Software as a Service)
Certification and accreditation management
Certification and accreditation management
Certification and accreditation management

We have been using ViaSyst since 2015 as the unique platform for all data from the third-party certification audits of our production facilities. The application is easy to use and makes our data secured and accessible anytime from anywhere. ViaSyst team has always been very responsive and thanks to their support we have been able to make a better use of this massive amount of data for the monitoring of our performance and that of the certification bodies and auditors.

Christophe BOULAIS, Danone

ViaSyst Platform is a very convenient system, which can quickly respond to users’ questions and suggestions in their use experiences. It is a user friendly platform.

Randy HOU, HSL Certification Service

Our collaboration with ViaSyst began in 2017, and  it has been a strategic decision for FAMI-QS which has proved to be invaluable and beneficial for both the FAMI-QS Scheme and our associated members. Their work is outstanding, and their insight comes from years of experience in the industry. Working closely together with ViaSyst has been an important pillar for the implementation of the FAMI-QS Code of Practice Version 6 and their insight has added great value in the continued development of our strategy and operations, allowing us in this way to reshape our operations to address potential issues and offer solutions in a dynamic and constructive manner.

Emmanouil Geneiatakis, Secretary General, FAMI-QS
Audit management software

Continuous Improvement

ViaSyst Saas evolution policy

The ViaSyst Audit Management Software is under constant evolution.
ViaSyst prioritizes the evolutions according to the clients’ needs.
10% of the regular fees are dedicated to generic evolutions, beneficiating all clients. Custom developments are also offered for addressing clients’ specific or priority needs.
At ViaSyst, you construct and continuously improve your IT management tools in tight dialog with a partner perfectly aware of your daily business.

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Software features & functionalities
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ViaSyst OFFLINE App

THE APP THAT WILL REVOLUTION AUDITING

With ViaSyst Audit Management Software App get rid of paper and pen for onsite auditing: just use your smartphone or tablet, offline, for typing or dictating findings with vocal recognition and attaching pictures as evidence.

Then, sort the findings for preparing the closing meeting and send them to the client for signing up.

And finally synchronize data with the Audit Management Software platform at your next connection for finalizing the report.

At ViaSyst, you speak with former auditors focused on making the auditor’s daily life easier.

Want to see how simple it works?

Supports any Standard & Audit Type

  • ISO or private Management System Certification: 9001, 14001, 22000, 27001 , 45001, …
  • Product / Services and Competence Certification
  • Private or Official Standards
  • Internal Audits, 2nd Party Supplier Audits, Inspection

  • (Non) Accredited Standards in any Business Sector: Food, Feed, Health & Safety, Industry, …
  • ISO 17021-1, 17065, 17020, 17024 Accreditations
  • Online & Offline Reporting
  • Supporting unlimited Languages: English, French, Croatian, Turkish, German, Italian, Spanish, Indonesian, Norwegian, Mongolian