ISO 9001 Systematic Review Outcome: 34 “Confirm”, 31 “Revise”

According to ISO rules, each ISO standard shall undergo a systematic review 5 years after publication. Aim of the review is to have a broad consultation within users for determining whether the standard shall be confirmed (without changes), revised or withdrawn – whereby each participating national member body has right to 1 vote.

ISO 9001:2015 just undergone this process, with a very balanced outcome between “confirm” (34) and “revise” (31).

The decision within the 2 options will be met within 6 months, whereby a number of key activities that could influence the need for confirmation or revision/amendment of ISO 9001:2015 have not yet been completed, including:

  • ISO 9001 User Survey (closes 31st December 2020)
  • work on “Future concepts” (to which Didier Blanc participates) and on “Brand integrity” (both expected by March)
  • consultations with SMEs and Abs / CBs (expected in March)

Some received comments already strongly advocate for a substantial revision for “avoiding considerable risk to ISO 9001 credibility and future use”, with arguments such as:

  • transformations in the way organizations work, and the world in general, are accelerating through fast development of technology, political and social factors,
  • extensive work has been carried out in the Brand Integrity and Future Concepts groups, providing evidence that a major revision of ISO 9001 would be of benefit,
  • trust in the value of ISO 9001 is falling and there is a growing loss of market traction,
  • this reflects an increasing belief that ISO 9001 is no longer generically fit for purpose and does not give organizations and their customers the assurance that they are looking for.
  • ü the title of the standard does not reflect that ISO 9001 presents a means to develop and improve organizations,

Didier Blanc, ViaSyst Director, is involved as international expert in the ISO 9001 drafting process since 2007. We will keep you posted on the next steps and orientations.

ViaSyst Team