FAQs Archive

Q: Which types of data analysis is it possible to perform through the ViaSyst platform?

The ViaSyst platform empowers Certification Bodies with robust data extraction capabilities. Through the dedicated admin tab (strictly for CB admins), you can extract all audit data, findings, certificates, and auditor qualification data. This information is available in versatile formats such as Excel or CSV files, providing you with raw data to process as needed. The ability to extract comprehensive data is incredibly useful for a variety of critical functions, enhancing performance monitoring, efficiency and decision-making. For instance, this data can be effectively used for: Preparing auditor training sessions. Assessing auditor performance, such as identifying which auditors raise findings or not, and against which clauses (e.g. formal rather than substantive issues). Pinpointing common challenges for clients, by analyzing which clauses present the most complexity or difficulties in implementation. Scan the resources to identify gaps in terms of auditors’ qualification. This data-driven approach is at the heart of ViaSyst's design, based on maximized dematerialization. This means transforming traditional files and documents into structured, digital data. The core belief is that "with files you cannot. With data you can", allowing for far greater processing capabilities and insights compared to static documents.

Q: Does ViaSyst support scoring and grading?

Does the system allow for the implementation of a scoring or grading system within the audit process, being able to assign a numerical score or grade to audit findings or overall audit performance? Answer: Yes the ViaSyst checklist tool can be very flexibly configured in all kinds of manners to support scoring or grading systems that reflect customer’s model, with automatic scores or % calculation. The scorings or gradings are entered within the checklist, and a summarise is automatically generated within the audit report. This feature supports as well CB’s internal or scheme owner’s scoring or grading methods.

Q: Can we test the ViaSyst audit management software before we commit?

Yes. Basically, there are two options: a generic test environment based on ISO 9001 a dedicated fully customized test environment, based on your own standards and report formats Option 1 is for free. For Option 2 you pay the same one-time onboarding fee you would pay if you applied. Our team will then manage with you the complete setup, including configuration and training. You will then have access to a fully customised test environment, aligned with your own standards and reports, for a 3-month evaluation period with real data before making a final decision. This is the best way to meet your decision with full confidence. Contact us to get started!

Q: How are the scopes managed and where are they used within ViaSyst?

Accreditation bodies manage and register the scopes in association with the standard. Indeed, applicable lists of scopes vary according to the standard: e.g. the classical 39 IAF scopes for ISO 9001 and 14001, and the A to H food chain categories applicable to ISO 22000. Thus, logically, the scopes are managed within the standard in the ViaSyst platform. And it is 100% custom, even for generic standard like 9001. This allows to address the requirements of some ABs that require more detailed scopes lists. Once embedded in the standard, the scopes are then available and tickable, at the specific detail level at several places within the ViaSyst platform: auditor qualification : to manage a fine-tuned qualification per (sub)scope, organisation page : to be retaken in the planning, the audit folder and the certificate, planning module : to short-list the auditors qualified for the organisation’s scope, audit folder : retaken from the organisation page and editable as necessary, certificate data : retaken from the organisation page and editable as necessary. This works for any set of scopes, irrelevant whether MS or product certification. And, of course, multiple scopes are possible, according to the organisation’s profile.

Q: What can your clients view and edit on the ViaSyst audit management software?

The ViaSyst audit & CB management software is 100% interactive with the CB’s clients, under CB’s control. The CB generates (or cancels) the clients’ access(es) as appropriate, under 100% control. The CB can (dis)activate and control the following view and/or edit rights for his clients: edit right for the client’s profile within the “Offer & Contract” module, tracked approval on the offer / contract proposal, view and approval rights in the planning module, progressive view of the audit folder, alongside the progress of the audit process, e.g. message box (for sharing info and docs), audit plan, checklist (for self-assessment), findings, audit report, …), edit right on the NC completion workflow, view and print right on the contract, report, certificate. All exchanges are managed by ViaSyst, you get rid of emails, files and servers. 100% of the information is stored as data, directly available at the place of use – and ready to be processed.

Q: How to control the auditor qualification within the audit planning process?

An auditor shall be qualified for the applicable standard and scope. This is key within third party accredited certification. Checking and controlling the auditor qualification when planning audits is a critical and time-consuming issue for planning officers. But can this be automatised? Can a database propose you qualified auditors? And flag a warning if you assign a non-qualified auditor? The answer is YES. With ViaSyst, of course. Within ViaSyst, you have: a fine-tuned qualification module, linked to the specific scopes applicable for each standard, an automatic short-listing of available qualified auditors matching with the client’s scope within the planning module, a warning in case you assign a non-qualified auditor. With these features you have the qualification match 100% under control. Note: you nevertheless remain free to decide assigning a non-qualified auditor, maybe as a 2 nd auditor, or in the course of a qualification process.

Q: What is the “Public List” option available within the ViaSyst platform?

This feature, available with the PREMIUM package, enables the publication and sharing of either a public register or a search module connected to the list of certified or recognised sites and organisations by the CB. This public list or search module can then be linked in the CB’s website. Its purpose is to provide transparent and easily accessible verification for third parties — such as clients, partners, or accreditation bodies — allowing them to confirm that an organisation is properly certified and listed in accordance with the applicable standards. The Public List contributes to trust and credibility , as it helps demonstrate the organisation’s commitment to compliance, visibility, and openness in managing its certification data. The Public List option is configurable in three different ways , depending on the organization’s preferences and communication strategy: A clear, publicly accessible list of certified organisations , as shown in this example from one of our clients: https://fami-qs.org/certified-organisations/ Search module through company name or certificate number. QR code-based certificate verification , where each certificate is linked to a unique QR code that allows instant access to its validation details through the ViaSyst platform. This flexibility allows each certification body to tailor the Public List to its operational needs and visibility goals , while maintaining full control over the data being shared.

Can the CB brand be integrated with ViaSyst?

By Marilou Andioc|2025-10-15T10:41:53+02:0015 October 2025|Categories: General, Implementation project|

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Does ViaSyst support managing Product Certification?

By Florence Le Lann|2025-08-07T13:32:38+02:007 August 2025|Categories: General, Typical use cases|

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Which types of data analysis is it possible to perform through the ViaSyst platform?

By Florence Le Lann|2025-08-07T13:24:14+02:007 August 2025|Categories: Data extraction & processing, General|

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How about Previous Audit & Past Data

By Florence Le Lann|2025-06-03T15:07:45+02:003 June 2025|Categories: Data extraction & processing, Typical use cases|

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Does ViaSyst support scoring and grading?

By Florence Le Lann|2025-06-03T15:06:09+02:003 June 2025|Categories: Data extraction & processing, Typical use cases|

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Can we test the ViaSyst audit management software before we commit?

By Florence Le Lann|2025-05-23T11:55:22+02:0023 May 2025|Categories: General, Implementation project, Financial aspects|

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How are the scopes managed and where are they used within ViaSyst?

By Florence Le Lann|2025-05-20T19:46:28+02:0020 May 2025|Categories: Navigation & efficiency tools|

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What can your clients view and edit on the ViaSyst audit management software?

By Florence Le Lann|2025-05-20T19:45:20+02:0020 May 2025|Categories: Navigation & efficiency tools, Client’s access & interaction|

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How to control the auditor qualification within the audit planning process?

By Florence Le Lann|2025-05-20T19:44:08+02:0020 May 2025|Categories: Planning, Data extraction & processing|

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What is the “Public List” option available within the ViaSyst platform?

By Florence Le Lann|2025-05-20T19:52:26+02:0020 May 2025|Categories: Client’s access & interaction, Data extraction & processing|

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